Getting response handling and fulfilment processes right is crucial to the success of any marketing campaign. However this aspect if often overlooked.

Connection2 provides the people, technology and the infrastructure necessary to offer you a range of on-line and off-line solutions. We also spend a time evaluating your responses to help you identify ways to improve your next campaign and increase ROI.

Our range of services include:

• A call centre to handle your inbound call responses
• Web forms to collect and process on-line response data
• Campaign desks to handle postal, email, fax, telephone and
   web responses for one-off campaigns
• Email services to automate response fulfilment procedures on-line
• Direct mail services to handle response fulfilment procedures off-line
• Lead classification and forwarding